Chapter 1. Introduction to Tourism: What Tourism Is and Why It Matters FREE
Every December, the N3 highway between Gauteng and KwaZulu-Natal fills with families driving to the coast for the holidays. A guesthouse in Clarens charges around R1 200 a night, a guide at the Cradle of Humankind earns a wage from the visitors he walks through the caves, and a curio seller at the V&A Waterfront in Cape Town sells beadwork to a tourist from Germany. All of these people are part of tourism. In South Africa tourism contributes billions of rands to the economy each year and supports more than one and a half million jobs, which is why the government treats it as one of the country main growth industries. This chapter explains what tourism actually is, who a tourist is, and why tourism matters so much to a country like ours.
1.1 What tourism means
Tourism is the activity of people travelling to and staying in places outside their usual environment for not more than one consecutive year, for leisure, business or other purposes. The key idea is that a person leaves home, goes somewhere different, and then returns. A tourist is a visitor who stays at least one night at the destination, while a same-day visitor (or excursionist) travels and returns on the same day without staying overnight. A learner from Polokwane who spends a weekend in the Kruger National Park is a tourist; a family who drives from Pretoria to the Hartbeespoort Dam for a picnic and drives home before dark is a same-day visitor.
A destination is the place a tourist travels to, and the journey for pleasure, rest or adventure is often called a holiday or a trip. Not all travel is tourism. Travelling to your permanent job in the same town, or moving to a new city to live there forever, is not tourism, because tourism always involves a temporary stay away from your usual environment.
1.2 Reasons people travel
People become tourists for many different reasons. The main purposes of travel are usually grouped as:
- Leisure and recreation — holidays, relaxing at the beach, hiking the Drakensberg, or visiting a game reserve.
- Business — attending meetings, conferences and exhibitions, such as the Mining Indaba in Cape Town.
- Visiting friends and relatives (VFR) — travelling home for a family wedding or a December reunion.
- Cultural and heritage — visiting Robben Island or the Apartheid Museum to learn about history.
- Health and wellness — visiting a spa or travelling for medical treatment.
- Religious and sport — pilgrimages, or following the Springboks to a rugby match.
1.3 Why tourism matters
Tourism matters because it brings money and jobs to communities that might otherwise have few other industries. When a visitor spends money on accommodation, food, transport, souvenirs and entrance fees, that money flows to many local people. This is called the multiplier effect: one tourist rand is spent again and again as it moves through the economy. A tourist who pays R800 for a night at a lodge helps to pay the salaries of cleaners, chefs, drivers and the farmer who supplied the vegetables.
Tourism is also a major earner of foreign exchange, which is the foreign money that overseas visitors bring into the country, helping South Africa to pay for goods it imports. Because tourism creates work for people with many different skill levels, from highly trained tour operators to entry-level cleaners and waiters, it is especially valuable in a country with high unemployment.
1.4 Domestic and international tourists
Tourists are also classified by where they come from. A domestic tourist travels within their own country, like a Capetonian visiting the Kruger Park. An international (foreign) tourist travels from another country, like a visitor from the United Kingdom coming to South Africa. South Africa relies on both: domestic tourists keep the industry busy throughout the year, while international tourists bring in valuable foreign exchange. Understanding these basic ideas prepares you to study the different tourism sectors, role players and travel skills in the chapters that follow.